Letter of Demand Services in Singapore

A Letter of Demand is a formal notice sent to request for payment from an individual or organisation that has failed to pay you for your services and/or products. It clearly states your request for payment for the unpaid goods and/or services, and serves as an official way to start recovering the debt.

No, we are not a debt collection business. We do not collect or receive any money on behalf of any person. Our service involves sending demand letters that request recipients (debtors) to directly contact our clients to respond to the letters or repay the owed money according to the payment instructions provided. While we are not a debt collection agency, the demand letters we dispatch hold the same legal power as those sent by debt collection agencies / law firms, allowing our customers the option to escalate the case to full litigation by law firms if necessary.

A “Without Prejudice” Letter is an additional formal notice sent together with a Letter of Demand. While the Letter of Demand requests for full payment within a specified timeframe, the “Without Prejudice” Letter proposes an alternative settlement solution that you are willing to accept. For example, if your customer owes you S$5,000, and the Letter of Demand seeks full repayment within 14 days, the “Without Prejudice” Letter may offer the option for that customer to repay you $1,000 per week until the $5,000 is fully repaid.

Sending a “Without Prejudice” Letter can enhance your debt recovery prospects by offering your customer a compromise or alternative payment plan, which may be more manageable for your customer. It serves as a bridge to help you find a middle ground with your customer, and potentially resolving the situation without you resorting to further legal action and incurring hefty fees.

Acceptance of the alternate offer within the "Without Prejudice" Letter's stipulated timeframe will legally bind you to that alternate offer.

However, if your customer declines or does not respond to the alternative proposal, the “Without Prejudice” letter will not restrict your legal rights if you decide to pursue legal action for the full amount owed. For example, should your customer ignore both your Letter of Demand and the "Without Prejudice" Letter, prompting you to initiate legal proceedings, they cannot use the alternative offer presented in the letter to compel your acceptance of that offer in court.

Unfortunately, once our letters are sent out, it cannot be recalled. If you noticed that there are incorrect details, please inform us immediately, so that we can inform the recipient that received the letter mistakenly to ignore and delete the letter as soon as possible.

However, we also add that our letters already instruct recipients to delete the letter if it was mistakenly sent to them and to inform us of the error.

Our online form will prompt you to do a review of all details that you have input. Please review these carefully and make sure that you have input all details correctly before proceeding to the next step, as we cannot issue refunds or resend the letter to the correct recipient at no additional cost.

A lawyer will independently review your case, offering legal advice and crafting a strategic approach. They may also uncover potential to claim for additional damages beyond the initial debt. This is the most comprehensive legal support, but will be more expensive and time-consuming.

At DEMAND, we offer a faster and more affordable way to send a high-quality Letter of Demand. While it does not involve a lawyer’s review, our letters still carry significant weight and can prompt your customers / debtors to settle. Our services are ideal for straightforward cases where speed and cost-effectiveness are priorities.

No, if your lawyer advises you that there is additional compensation that you can claim for, your lawyer will advise you to send another Letter of Demand, which will supersede the Letter of Demand that is sent by us. So, even if there is in fact additional compensation that you can claim for, our Letter of Demand will not prevent you from seeking that additional compensation as advised by your lawyer.

However, if the recipient complies with our Letter of Demand by paying within the time limit stated in the Letter, your claim may extinguish, and you may not be able to claim that additional compensation.

If you suspect significant additional compensation is available, it's advisable to consult a lawyer. We collaborate with strategic law firms at DEMAND who can assist you in taking this step.

Our platform utilises advanced technology to generate customized Letters of Demand based on the information you provide. This streamlined process handles drafting, reviewing, and sending the letter entirely online, ensuring maximum efficiency.

Our services are perfectly suited for individuals and small to medium-sized business owners seeking to recover debts for their unpaid goods and/or services, where speed and cost-effectiveness are priorities in managing non-payment issues.